Support Center

Display of sold images

Last Updated: Oct 20, 2014 02:44PM BST
Where's my picture when it sells?

When images sell on photo4me they will be displayed in many ways on the commercial site and members area. 


If payment is received from a verified account with a balance the order is processed instantly. And as a direct result the sold image will be displayed through out the site. 

If an order is placed with an e-cheque we will wait for the funds to clear before processing the order, this can take upto 7 days. As a result of this delayed payment your image may miss being displayed on the front page of the commercial site as we display the images by order date and not based upon the date that funds clear. 

If a client creates a cart, goes all the way to the payment but abandons the cart. Then comes back to finish payment, say 5 days later, the image will be featured with all the other images which we sold 5 days before.


This will also occur if the customer pays via bacs, or personal bankers draft. 

Occasionally we get charge backs, or fraudulent payments and we do have to check to make sure customers are genuine this also can put a delay upon the display of the sold image. 

None of the above delays payment to a photographer once the funds have cleared properly. 

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us @ +44 (0) 1622 370505
    E: CustomerCare@photo4me.com
     
    Address
    Photo4me.com
    8 TWISLETON COURT
    PRIORY HILL
    DARTFORD
    KENT
    DA1 2EN
     
    Opening Hours
    9:30-5:30 Mon-Fri
     
    Note:
    We will respond to your contact within 1 business day.
customercare@photo4me.com
https://cdn.desk.com/
false
photo4mecom
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete